Frequently Asked Questions

Are the products safe for my home and family? We use the same products that are used to treat hospitals, nursing homes, and day care centers.  They are classified as botanicals and their chemical structure is derived from the chrysanthemum flower.

Do I need to leave the home? In most cases leaving the home for 2 hours is adequate for the product to set where the home is ready for safe entry. 

If there is a larger infestation, a more extensive treatment may be necessary where you would need to leave the home for 4-6 hours.

Why do you treat year round? The majority of reputable companies offer year-round treatment.  Most products used are good for 90 days.  We reapply our STONG EXTERIOR PERIMETER TREATMENT every 2-3 months to prevent future infestations and continue to get em’ as they hatch.  Since bugs are always trying to get in and there is no strong ground freeze to stop them, Malang ensures to get ‘em out and keep ‘em out. 

What is the guarantee? If bugs come back in between visits, so do we. In severe infestations, re-treatments are often necessary, that’s why Malang service professional return as many times as it takes to give each-and-every customer the best results. If for any reason, you are not happy with the treatments, the last one is on us (Applies to Standard 12 Month Agreement).

What if it rains, will the product wash away? Once a liquid residual product has dried following application, the solvents and emulsifiers evaporate, leaving a durable residual that adheres to surfaces and is resistant to being washed away by rain.

Do you offer any discounts or incentive programs? Yes, our customers refer anyone to our service that gets on a regular program, we’ll credit your account $20.  Also, year-in-advance payment gets a 5% discount.